6. Accommodate individual differences (cultural, socioeconomic, global, etc) in your decisions and actions.

 

When I worked in a warehouse, I was given an opportunity to assist our leader with morning meetings. In these meetings it was my responsibility to discuss issues or provide feedback on the workload. I used this time to try and recognize one of my coworkers for a job well done. To my surprise, he just kind-of brushed off my compliment. At first glance, it felt unappreciative and stand-offish. As time passed, I was able to get to know him better and realized that due to our cultural differences his views were that a success is not an individual one but rather a group effort. This explained to me that he was not being unappreciative but rather was embarrassed for taking credit for himself. 

 

During my coursework I have learned that as a leader, accommodating individual differences is not just about fairness, it is equally about effectiveness. I should intentionally consider differences by asking questions, actively listening, and creating a safe space for voices that may not be the loudest. In other words, I should strive to avoid a one size fits all approach in my future leadership roles. Most importantly, as a leader I cannot just assume that people are coming from ill intents, but rather, I should always give them the benefit of the doubt until I speak with them. 

 

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